The FYB Reportilize assists with the creation and maintenance of statistical dashboards for OpenText Content Manager to help track and measure your key performance indicators.
The Department of Premier and Cabinet (DPAC) is the central agency of the Tasmanian State Government. The Department provides a broad range of services to Cabinet, other members of Parliament, Government agencies and the community.
The Department works closely with the public sector, the community, local government, the Australian Government and other state and territory governments.
Using FYB Reportilize has:
The Records team initiated a change in process for staff by using FYB’s Reportilize for displaying saved searches to help staff track correspondence within DPAC. Data fields were added to their Primary Document record type, based on reporting requirements of each of the Divisions and the Executive. From these record types and data fields, saved searches were created accordingly. Each division has been given their own dashboard and there are around 800 saved searches in total for all the dashboards.
As part of the implementation DPAC setup alert notifications based on “Assignee changed” or “Assignee initialized” to assist with moving records around the department. The alerts have been a game-changer by replacing the need to manually email alerts and potentially lose track of what needs action, when and by whom.
The department have also taken advantage of the customisation features available in FYB Reportilize by branding the solution to suit their organisation.