FYB Service2CM

Integrating ServiceNow and Content Manager

Using the FYB Service2CM will provide the following benefits:

• Automated transfer of metadata and documents to Content Manager, removing manual capture processes and reducing operational costs
• Ensures your organisation is meeting its record keeping compliance requirements for the storage and management of documents and records within Content Manager
• Automated document naming conventions, enabling quicker retrieval of records, thus improving the capability of the organisation to respond to customers within or ahead of agreed timeframes

What is ServiceNow?

ServiceNow is cloud platform that allows organisations to manage IT, Employee, Customer and Custom workflows to improve business processes and productivity.