Date: July 2020
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, work information, postcode and contact details.
2. Collection of personal information
2.2 We may receive and store personal information when you use software products or related services we have provided to you, or you enter it onto our websites (www.fyb.com.au), or subscribe to our mailing list, or we get from social media, or from your emails, or provided to us directly or given to us in other forms.
2.3 You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and provide services to you. We may collect additional information at other times, including when you apply for employment, provide feedback, when you provide information about your personal, employment or business affairs, change your content or email preference, respond to surveys and/or promotions or provide financial or credit card information.
2.4 Additionally, we may also collect any other information you provide while interacting with us.
3. Use of your personal information
3.1 We may use personal information collected from you to:
3.2 We and/or our carefully selected business partners may send you direct marketing communications and information about our services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).
4. Disclosure of your personal information
4.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4.3 We may disclose personal information outside of Australia to Micro Focus, Intelledox, Digitus, and Outback Imaging located in United States of America and England. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
4.4 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5. Security of your personal information
5.1 We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have taken commercially reasonable steps to put in place physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6. Access to your personal information
6.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
6.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
7. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints by email to firstname.lastname@example.org, or by mail to PO Box 635, Williamstown, Vic, 3016. We take complaints seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website
9.1 When you come to our website/s we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
9.3 Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites, and we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personal identifiable information.