Legal Matters and Complaint Management

Our legal matters and complaint management solution captures, manages and tracks critical business information, including; contracts, client legal matters for internal and external clients, litigation cases, investigations, grievances and complaints.

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Our solution will:

  • enable you to quickly gain control of issues, enabling you to capture evidence to respond effectively and efficiently, reducing risk associated with the loss of reputation and poor publicity
  • intelligently apply and manage legal holds throughout the life cycle of a matter, reducing the risk of breaching legal requirements for the retention of records
  • effectively manage large volumes of correspondence, documentation and other forms of evidence in a structured format, providing consistency to the way matters are managed
  • provide you with the ability to run reports on the fly about the number, type and status of matters, enabling you to meet your reporting requirements within operational time frames
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Our Other Solutions

Document Control Solutions
Document Scanning and Digitisation
eHistorical Archives
Email Management
Image Management
Incoming Mail Processing
Information, Document and Records Management and Security

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Contact us today for more information or a demonstration of our legal matters and complaint management solution.

Contact Us