Legal Matters and Complaint Management

Our legal matters and complaint management solution captures, manages and tracks critical business information, including; contracts, client legal matters for internal and external clients, litigation cases, investigations, grievances and complaints.

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Our solution will:

  • enable you to quickly gain control of issues, enabling you to capture evidence to respond effectively and efficiently, reducing risk associated with the loss of reputation and poor publicity
  • intelligently apply and manage legal holds throughout the life cycle of a matter, reducing the risk of breaching legal requirements for the retention of records
  • effectively manage large volumes of correspondence, documentation and other forms of evidence in a structured format, providing consistency to the way matters are managed
  • provide you with the ability to run reports on the fly about the number, type and status of matters, enabling you to meet your reporting requirements within operational time frames

Our Other Solutions

Document Control Solutions
Document Scanning and Digitisation
eHistorical Archives
Email Management
Image Management
Incoming Mail Processing
Information, Document and Records Management and Security

Why work with us?

  • Our team is experienced and versatile, we work collaboratively with you to design and implement innovative solutions
  • We’ll help you leverage your investment in existing technologies so your solutions are robust and work more efficiently for you
  • We deliver solutions that meet or exceed your expectations, on time and within your budget

Contact Us

Contact us today for more information or a demonstration of our legal matters and complaint management solution.

Contact Us