Soft Deleter add-in for OpenText Content Manager

The FYB Soft Deleter is a simple but effective add-in that enables users to request the removal of a record from OpenText Content Manager.

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Soft Deleter

The Soft Deleter hides the record from the user’s view immediately, thereby giving the appearance that the record has been deleted, whilst flagging the item for review by a Systems Administrator ensuring business rules and recordkeeping requirements are maintained.

Using the FYB Soft Deleter will provide the following benefits:
  • Intuitive interface, requiring no training, reducing the cost of deployment
  • Streamlines the process for requesting deletions from Content Manager, reducing systems administrative overheads
  • Enables your organisation to meet its legislative record keeping compliance requirements whilst providing users with a sense of control over the information, increasing uptake and usage of the system
  • Soft deleted records can be easily restored by Administrators ensuring no loss of important business information
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What's new in v5.4.13?
  • The desktop add-in contains a splash screen to indicate the add-in is starting up
  • Authors and Creators of documents can receive notifications when their document is soft deleted. These options can be enabled/disabled via the admin console.
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Key features:

  • Ability for systems administrators to manage system options through an intuitive console, including:
    - Ability to customise organisation specific reasons for requesting a deletion of a record
    - Ability to set mandatory requirements when requesting a deletion of a record
    - Preventing users from deleting records when they are not the creator
    - Preventing users from deleting records that have been published
    - Removing security caveats as part of the soft deletion process
  • Intuitive and simple interface that is accessible to users via a button on the ribbon or through a right click command
  • Prompts the user to provide a reason for the deletion from a drop-down selection
  • Available for Desktop and Web Client


  • Content Manager 10x, 10.1x, 23x
  • Supports a 32bit or 64bit Content Manager client environment
  • .NET Framework 4.7.2 or greater
  • Users must have the Modify record access permission (profile and folder) in Content Manager (or the event processor add-in must be installed)
  • Users must have the Modify record permission in order to set notes
Click here to learn more about the current supported versions

Why choose FYB Software?

  • We're proactive and consistent with product updates
  • Our products are continually evolving and growing to meet the needs of your organisation
  • We're Content Manager experts, using it every single day for our own information management
  • Delivering the best information governance systems and solutions is our priority
  • Our pricing is competitive and affordable
  • FYB apps, add-ins and connectors are certified Australian Made and each proudly carries the ‘Australian Made’ brand.

Other Add-ins

The FYB Enhancement Suite includes:

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See how simple and effective the Soft Deleter is for your users.  Contact us today to organise a demonstration and subscription pricing.

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