FYB Case Studies

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Testimonials

Reportilize will help us to streamline our monthly reporting requirements

Reportilize will be a great tool to assist us in generating reports monitor the integrity of our data in Content Manager as it will provide us with reportable data to include in our monthly Key Performance Indicators.

Paul White

Coordinator Corporate Knowledge | Hume City Council

Extremely impressed with FYB’s responsiveness when I reported a couple of issues earlier in the week

This includes the team’s willingness to help our IT staff over the last few days in supporting the installation of our licenses and add-ins which needed to be completed by the end of the week. I’m aware it was above and beyond but due to recent staff changes at Swinburne, FYB’s support has been invaluable.

Sharon Carlton

Manager Digital Information & Records Management | Swinburne University of Technology

By engaging FYB, we now have the capability to improve process

At every step the FYB staff have been amazing, they take time with you and explain features to improve our knowledge. This is always followed up by an email and documentation on the topic.

Vanessa Flanagan

Records Coordinator | Wodonga Institute of TAFE

The FYB Service Desk diligently see to our requests

If we have support needs or the Department is looking at implementing an initiative, we email the team and they get straight onto helping us.

Jane Norris

Records Manager | Department of Premier and Cabinet (TAS)

FYB’s project management team was great

Our recent Content Manager upgrade has been a good litmus test for FYB's services. FYB’s project management team was great and setup of the project and tasks was clearly communicated.  After completion, handover of issues to the Service Desk has been seamless. The FYB Service Desk’s prompt and communication of progress of outstanding issues is excellent.

Damien Ferguson

Systems Analyst - Records | Southern Grampians Shire Council