June 15, 2020

Integrating Microsoft Teams with Content Manager

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The FYB Teams2CM connector provides a seamless integration between Microsoft Teams and Micro Focus Content Manager, enabling your users to upload information from Content Manager to Teams and download information from Teams to Content Manager.

For those who do not know, Microsoft Teams is a cloud-based team collaboration software, built on Office 365 groups that enables business messaging, calling, video meetings and file sharing. As of March 2019, there were 500,000 organisations using Microsoft Teams and by July 2019 there were more than 13 million users worldwide and that number is growing rapidly on a daily basis.

Microsoft Teams’ popularity has exploded with either organisations implementing Microsoft Teams under the cover of dark, that being the internal I.T. Department or via the accidental deployment from deploying Office365 and then having end users come across Teams.

FYB have been using Microsoft Teams for over a year, learning the insides and outsides of Teams, along with best way to deploy and implement the solution. Throughout this journey we’ve discovered there has been no framework, no governance, no rules in place around the use of Teams, thus meaning corporate records are being uploaded, created, and even shared within Teams that should be stored in the organisations EDRMS.

Failure to address this very pressing issue is exposing organisations to the same issues that have plagued organisations for the last 200 years. If we go back in time, it was network drives and data stored in silos with no governance, no retention and no lifecycle management.

If we move forward 10 years, that then became SharePoint. SharePoint like network drives allowed organisations to silo information, have no retention or lifecycle management policies, and meant that information stored on network drives or SharePoint really added little to no value to the organisation.

Since FYB has been working with our Local, State and Federal clients we’ve seen a pressing need to enable organisations to capture records from within Teams to their EDRMS, in most cases being Micro Focus Content Manager, and expose those corporate records such as policies,procedures and alike to Teams.

FYB has then set about solving this issue by developing a connector between Microsoft Teams and Content Manager (EDRMS) so that organisations can continue to take advantage of all the fantastic benefits of Teams, whilst ensuring corporate records are being captured into Content Manager.

The Teams2CM connector also provides an added benefit to organisations, as it provides an alternative interface to Content Manager, meaning some users may never need to go into Content Manager again, instead they would access relevant documents and records through the Microsoft Teams application.

The connector is available to Microsoft Teams and Content Manager users on an annual subscription.

For more information or a demonstration of the product contact FYB.

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