December 28, 2020

A lookback at 2020

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No one can deny that this year came with some unexpected challenges for organisations around Australia and the world. Whilst it tested our agility in new ways, it also lead to change, learning, taking risks and exploring new ways of doing things.

As we wrap up another year, we would like to take a moment to say thanks and reflect back on all the things we're grateful for in 2020.

Support members grew by 10%

We have made proactive ongoing support a priority of what we offer to our customers so that you can rely on us anytime from anywhere, with an FYB Support Membership.

Integrated 3 new software platforms to Content Manager

These include Salesforce, ServiceNow and the following social media platforms; Facebook, Instagram and Twitter

Check out Sales2CM, Service2CM and Power2CM for more information

We resolved 3,093 support questions

We think differently about support – we provide proactive support to prevent issues arising, we empower your team through knowledge transfer and we care about your integrity and compliance

Over 482 enhancements to our add-ins and connectors

Our add-in and connector enhancements are aimed to improve and exceed the experience for your organisation and your users.

Completed 22 Content Manager Upgrades

Enabling organisations to keep pace with evolving technologies and gain access to product enhancements, new functionality, better performance and system stability

Completed 70 Projects

Your success is our success - we deliver projects that meet or exceed your expectations, on time and within your budget

Thanks for contributing to such an incredible year.

We can't wait to see what 2021 brings.

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