Cloud and implementation services


Get more value from Content Manager in the cloud
Reduce infrastructure demands
Reduce the internal time and resources required to maintain the infrastructure supporting your Content Manager environment.
Strengthen security
Use secure, purpose-built cloud infrastructure maintained by experienced specialists to help protect your business information.
Scale as needs change
Adapt infrastructure and services as information volumes, user requirements and organisational priorities evolve.
Improve system resilience
Support a reliable Content Manager environment with managed infrastructure, monitoring and technical expertise.
Maintain information governance
Continue applying classification, security, retention and disposal controls to information managed within Content Manager.
Access ongoing expertise
Work with FYB throughout planning, migration and operation, with specialist assistance available as your requirements change.
Frequently Asked Questions
What are the benefits of moving Content Manager to the cloud?
Moving Content Manager to the cloud can reduce internal infrastructure demands, improve scalability and provide access to specialist technical support. It can also make technology costs and future capacity requirements easier to manage.
Is Content Manager in the cloud different from on-premises Content Manager?
The core records management capabilities remain focused on capturing and managing information throughout its lifecycle. The main difference is where the supporting infrastructure is hosted and how it is maintained and accessed.
What hosting options are available?
FYB offers flexible options for hosting and infrastructure. The most appropriate model depends on your existing technology, security requirements, internal capabilities and commercial preferences.
How does FYB determine the right cloud model?
FYB assesses your existing Content Manager environment, infrastructure, integrations, users, information governance requirements and future plans. We then recommend options suited to your operational and technical needs.
Is Content Manager secure in the cloud?
Content Manager can be operated in secure, purpose-built cloud infrastructure with appropriate identity, access, monitoring and information governance controls. The exact security arrangements depend on the selected hosting model and your organisation's requirements.
Where will our Content Manager data be stored?
The location depends on the hosting option selected. Data location, residency, access and security requirements should be agreed during planning so the solution aligns with your organisation's obligations.
How is Content Manager moved to the cloud?
A typical transition includes discovery, solution design, environment preparation, migration planning, configuration, testing, production deployment and post-transition support. FYB tailors the approach to the complexity of your environment.
Will moving Content Manager to the cloud cause downtime?
Some downtime may be required during the final transition. FYB plans and tests the migration carefully and coordinates deployment around operational requirements to minimise disruption wherever possible.
What happens to our existing records and metadata?
Existing records, metadata and configurations are assessed and migrated through a controlled process. Testing and validation help confirm that information remains accessible and appropriately managed in the new environment.
Can our Content Manager integrations be retained?
Many integrations can continue to operate, but compatibility and connectivity must be assessed during planning. FYB reviews connected systems, add-ins and customisations to determine what changes may be required.
Can a cloud environment support customised Content Manager configurations?
Yes, although the available options depend on the hosting model and the nature of the customisation. FYB reviews configurations, integrations and custom development as part of the cloud assessment.
Who manages upgrades and maintenance?
Responsibilities depend on the selected service model. FYB can provide infrastructure, application support, maintenance and upgrade services based on the level of management your organisation requires.
Does FYB provide support after the transition?
Yes. FYB provides ongoing Content Manager technical and application support to help maintain the environment, resolve issues and adapt the service as your organisation's needs change.
How much do Content Manager Cloud Services cost?
Costs depend on factors including the hosting model, infrastructure, data volumes, user requirements and level of managed service required. FYB can provide pricing after assessing your current environment and preferred cloud approach.







