Featured Product

Banksia RI

Find your information. Wherever it lives.

Featured Solutions

Department of Education Tasmania automates ServiceNow record capture

Hume City Council automates Microsoft Teams record capture

Members Hub

FYB Members Hub

Submit support requests, review existing tickets and track their progress.

OpenText Content Manager Intermediate Training

Course Overview

This intermediate training course builds on and consolidates participants’ understanding of using OpenText Content Manager to capture and manage organisational information, documents and records.


Participants will develop additional skills in advanced searching, security, saved searches and document management. The course also explains when to use revisions and versions, and why documents should be made final after they have been approved, published or circulated.


Training is delivered within your organisation’s own environment wherever possible, allowing participants to learn using familiar business processes, configurations and system settings.


All sessions are recorded and provided following completion for future reference.

Topics Covered

This course covers:

  • Overview of the OpenText Content Manager user interface

  • Understanding, creating and searching locations and contacts

  • Overview of security and how it is applied

  • Advanced searching techniques

  • Creating and using saved searches

  • Understanding document revisions and versions

  • Knowing when to make a document final

  • Creating document versions

  • Saving and managing emails

Frequently Asked Questions

Who should attend the intermediate course?

This course is designed for staff who already use OpenText Content Manager and want to build on their existing knowledge. It is also suitable for participants who have completed the Introduction Training course.

What is the difference between the introduction and intermediate courses?

The introduction course focuses on the essential skills required for everyday use. The intermediate course covers more advanced searching, security, saved searches, document versions, revisions and finalisation.

Will the course explain document revisions and versions?

Yes. Participants will learn the difference between revisions and versions, when each should be used and why approved or circulated documents should be made final.

How is the training delivered?

Training is delivered remotely through Microsoft Teams and is contextualised to your organisation's OpenText Content Manager setup and build version.

Will participants receive a recording?

Yes. A recording of the training session is provided following completion.

Book Content Manager Training

Call 1800 392 392 or enquire online to book your training session.

Course Details

Platform

Content Manager Desktop, Context or Web Client

Duration

3 Hours

Delivery

Remote via Microsoft Teams

Maximum Attendees

10

Recording Included

Yes

Prerequisites

Participants should have:

  • Previous experience using OpenText Content Manager

    or

  • Completed the OpenText Content Manager Introduction Training course

Audience

Suitable for licensed OpenText Content Manager users who want to extend their knowledge and develop more advanced day-to-day skills.

Ready to get started?

Contact us to book or enquire about this training course.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.