Featured Product

Banksia RI

Find your information. Wherever it lives.

Featured Solutions

Department of Education Tasmania automates ServiceNow record capture

Hume City Council automates Microsoft Teams record capture

Members Hub

FYB Members Hub

Submit support requests, review existing tickets and track their progress.

inMailX Advanced Training

Course Overview

This advanced training course provides participants with the knowledge and practical skills required to configure and manage inMailX Global Content.

Participants will learn how to create and organise reusable email templates using the inMailX Content Editor, helping to standardise communications across the organisation. The course covers creating Global Content Groups, designing templates with prompts and images, managing user access and maintaining existing content to ensure communications remain accurate and consistent.

Training is delivered within your organisation's own environment wherever possible, allowing participants to work with familiar branding, communication standards and business processes.

All training sessions are recorded and provided following completion for future reference.

Topics Covered

This course covers:

  • Overview of inMailX Global Content functionality

  • Overview of the inMailX Content Editor

  • Using the Content Editor

  • Creating Global Content Groups

  • Creating Global Content templates

  • Adding prompts to Global Content

  • Inserting images into Global Content

  • Adding templates to existing Global Content Groups

  • Editing and maintaining Global Content

Frequently Asked Questions

Who should attend this course?

This course is designed for staff responsible for creating, managing and maintaining inMailX Global Content and email templates within their organisation.

What is Global Content in inMailX?

Global Content enables organisations to create and manage centrally maintained email templates that can be shared across users to support consistent communication, branding and messaging.

What will I learn?

You'll learn how to use the inMailX Content Editor to create and manage Global Content Groups, build reusable email templates, add prompts and images, and maintain existing content.

How is the training delivered?

Training is delivered remotely through Microsoft Teams and is tailored to your organisation's Microsoft Outlook environment and inMailX configuration.

Will participants receive a recording?

Yes. A recording of the training session is provided following completion.

Book Content Manager Training

Call 1800 392 392 or enquire online to book your training session.

Course Details

Platform

Microsoft Outlook

Duration

1 Hour

Delivery

Remote via Microsoft Teams

Maximum Attendees

10

Recording Included

Yes

Prerequisites

Participants should have:

  • A good understanding of Microsoft Outlook

  • Completed inMailX Introduction & Intermediate Training

Audience

Suitable for staff responsible for creating, managing and maintaining inMailX Global Content and email templates.

Ready to get started?

Contact us to book or enquire about this training course.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.

Stay Informed

Receive the latest records and information management insights, industry updates, practical tips and FYB news directly to your inbox.

By subscribing, you agree to receive FYB news and updates. You can unsubscribe at any time.