WaterNSW increases document capture from Microsoft Teams to Content Manager, to meet compliance obligations

Explore

WaterNSW expanded their options to collaborate with Microsoft Teams and Content Manager

FYB Teams2CM Collaborate has provided WaterNSW with the following key capabilities and features:

  • Provided the first steps in their digital evolution for Content Manager by integrating and capturing information from Microsoft Teams
  • Assisting with the capture and management of records to meet compliance obligations
  • Utilise Microsoft Teams to communicate and collaborate supported by Teams2CM Collaborate to archive documents

The Solution

The FYB Teams2CM Collaborate App provides a seamless integration between Microsoft Teams and Micro Focus Content Manager, enabling your users to upload information from Content Manager to Teams and download information from Teams to Content Manager.

About WaterNSW

WaterNSW supply and seek to improve availability of water that is essential for water users and the communities throughout NSW. With more than 40 dams across the state, WaterNSW supply two-thirds of water used in NSW to regional towns, irrigators, Sydney Water Corporation and local water utilities.

Challenges

  • Users storing documents in Microsoft Teams with no easy option to archive items from Teams to Content Manager
  • Ability to update documents in Teams and sync changes so they were automatically available in Content Manager
  • Users wanted to expose Content Manager documents into a Teams Channel
  • Capacity to workflow documents from Teams environment and have those workflows and approvals captured in Content Manager seamlessly

Benefits

Using FYB Teams2CM Collaborate has:

  • Reduced administration time
  • Increased uptake for documents to be captured in Content Manager, meeting our compliance obligations
  • Enabled expansion of collaboration technology options to work on documents supported by Teams2CM Collaborate sync and archive functions

“We have a great relationship with the FYB team, and this is continuing to evolve”

Jo Smith, Records Application Lead, WaterNSW

Other Case Studies

Nillumbik Shire Council transformed their information management by integrating systems for a seamless user experience
View Case Study
WaterNSW increases document capture from Microsoft Teams to Content Manager, to meet compliance obligations
View Case Study
Wodonga TAFE improves Content Manger processes and knowledge with the support of FYB
View Case Study
Reassigning Actions has never been so easy for Murray River Council
View Case Study
Manningham Council increased adoption of Content Manager for digital media management as users can more easily browse and use their images
View Case Study
Eastern Health Authority discovers the easiest way to display documents from Content Manager to their website
View Case Study
Discover how Mount Barker District Council more efficiently manage information displayed on Unity
View Case Study
Ambulance Victoria streamlining processes saving valuable systems admin time
View Case Study