The FYB Soft Deleter is a simple but effective add-inthat enables users to request the removal of a record from Micro Focus’ Content Manager.
Ambulance Victoria is an emergency service that prides itself on giving patients the right care at the right place at the right time.The leading edge clinical practice and lifesaving work of their paramedics underpins our purpose of improving the health outcomes of the Victorian community.
Ambulance Victoria provides pre-hospital treatment and ambulance transport for people in urgent medical emergencies, and draw upon their clinical expertise and experience to help resolve less-urgent medical issues.
The FYB Soft Deleter hides the record from the user’s view immediately within Content Manager, thereby giving the appearance that the record has been deleted, whilst flagging the item for review by a Systems Administrator ensuring business rules and record keeping requirements are maintained.
Using the FYB Soft Deleter has provided Ambulance Victoria with the following benefits:
Ambulance Victoria have been an FYB Support Member since 2011.In 2015 they were introduced to the FYB Soft Deleter and have been using theadd-in ever since.
"Implementing the FYB SoftDeleter, means that staff can soft delete their own records, lessening th eworkload on our Records Team.”
Ian Mounsey, Records Management Team Leader, Information Communication Technology, Ambulance Victoria